Returns & Exchanges
At Recovery For Athletes, we want to ensure you have the best tools for your performance and recovery. If you are not completely satisfied with your purchase, we offer a 30-day return policy on most items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team or use our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
- 2.Prepare the Package
Securely pack the item in its original manufacturer's packaging, ensuring all manuals, accessories, and power cables are included to avoid restocking fees.
- 3.Ship the Product
Affix the provided shipping label or use a trackable carrier of your choice to send the gear back to our designated recovery equipment warehouse.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange back to your original payment method within 5-7 business days.